Frequently Asked Questions
We try to answer common questions with our FAQs, so please take a moment to browse these helpful articles. If none of this applies to your case, reach out with this Contact form
I lost or broke my phone. Are my chess books gone forever, too?
Your books are safely stored in the cloud! All you have to do is log in to your new device and download your books. Subsequently, you can also restore all purchases using the following option: On Android and iOS, in the cloud menu click "Restore purchases from the cloud".
I bought another e-book on Kindle, Nook, or iBooks. Can I read it on Forward Chess?
Due to security reasons, it is currently not possible to import any files (books or chess databases) into the app. Books purchases on other devices like Kindle, Nook, etc are not compatible with Forward Chess format.
Can I upload my ChessBase database to Forward Chess?
Currently, it is not possible to import chess databases (PGN, CBH, etc) or other ebooks (PDF, EPUB, etc) inside the app.
Does Forward Chess work on jailbroken iPads?
No. We couldn’t allow Forward Chess to work on jailbroken iOS devices without violating our contractual obligations.